Refund policy

Returns and exchanges are accepted within 30 days of receiving your order. Items must be in their original condition and securely packaged for return.

Please note:

♡ Return shipping costs are non-refundable and are the customer's responsibility.

♡ Refunds will be issued for the item price only, excluding shipping fees.

♡ Clearance items are final sale and cannot be returned or exchanged.

Your satisfaction is my top priority. If I make an error, I will do everything possible to make it right. Please don't hesitate to reach out with any concerns!

You can reach me through my contact form or directly by email at  jenn@jennszencreations.com.